Shipping Policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Braw Boutique. We aim to process and deliver your order as quickly and efficiently as possible.

Order Processing

Orders are typically processed within 2-3 business days after payment has been received.

Orders placed on weekends or public holidays will be processed on the next working day.

During busy periods, product launches, sales, or holidays, processing times may be slightly longer.

UK Shipping

We currently ship throughout the United Kingdom.

Estimated delivery times:
• Standard Delivery: 2–5 business days
• Express Delivery (where available): 1–2 business days

Delivery times are estimates only and are not guaranteed.

International Shipping

We may offer international shipping to selected countries.

Delivery times vary depending on destination and local customs procedures.

Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country.

Shipping Costs

Shipping costs are calculated at checkout and displayed before payment is completed.

From time to time, we may offer free shipping promotions, which will be clearly advertised on our website.

Order Tracking

Where tracking is available, you will receive a shipping confirmation email containing tracking information once your order has been dispatched.

Please allow up to 24 hours for tracking information to become active.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Braw Boutique is not responsible for delays, losses, or additional charges resulting from incorrect or incomplete delivery addresses provided at checkout.

If you notice an error in your shipping details, please contact us immediately at braw.aberdeen@outlook.com

Delayed Deliveries

While we make every effort to ensure timely delivery, delays may occasionally occur due to:
• Postal service disruptions
• Severe weather conditions
• Customs processing
• High seasonal demand
• Circumstances beyond our control

We are not liable for delivery delays caused by third-party shipping carriers.

Lost or Missing Parcels

If your parcel has not arrived within the expected delivery timeframe, please contact us at  
braw.aberdeen@outlook.com.

We will work with the shipping carrier to investigate the issue and help resolve it as quickly as possible.

Damaged Orders

If your order arrives damaged, please contact us within 48 hours of delivery and include photographs of:
• The damaged item(s)
• The packaging
• Any visible shipping damage

We will review the issue and arrange a suitable resolution.

Contact Us

If you have any questions regarding shipping, please contact:

Braw Boutique

Email: braw.aberdeen@outlook.com

Website: www.brawboutique.com